House of Nutrition is an online store that sells a variety of different vitamins and supplements. But that is not they sell. They also carry a wide range of herbs, weight loss products, nutrition bars, and even pet care products. Their website is also full of information on all the herbs they carry such as Black Cohosh and Echinacea, as well as information on weight loss, pet - care, and bee pollen!
House of Nutrition was founded in 1991 in Yonkers, New York. The company has Dr. Brian Nicoletti on staff who has been a practicing chiropractor for the past 25 years. He is also a Certified Dietitian-Nutritionist, a Diplomat of the National Board of Chiropractic Examiners, and has received the Outstanding Young Man of America award twice.
Also on staff is Carol Lombardo, a certified natural Health Consultant, and has been in the Alternative Health Field for 20 years. She has a certificate in Metabolic Thermogenesis, Homeopathy, Syndrome X, Herbology, Cardiology, Addictive Behaviors and Psychology.
House of Nutrition has great customer feedback based on the testimonials on their website. Nothing could be found on the company through the usual consumer feedback websites (such as Epinions.com, Resellerratings.com, and Consumersearch.com). Here is a sampling of some of the testimonials found on their website:
"I have ordered from this website numerous times and have always been satisfied." - Adrienne Schorr, New Paltz NY
"Excellent prices on the supplements that I am looking for. Customer service is friendly and helpful and on my last order, quickly informed me that an item was on backorder. Rather than hold my order, they shipped my other items immediately, and sent the backordered item separately with no extra shipping fee!! Overall, highly recommended. Ive purchased from them twice already and would not hesitate to do so again." - William Kalarness, Belchertown MA
"One of the easiest and best transcactions ever made on the internet!! Could not have been better in ANY way." - Richarad B. Mesirov, Palm Beach Gardens FL
"Great products, great prices, and lickity-split delivery. I have placed several orders with HONO over the last couple of years and have never been disappointed. Always an excellent experience." - Syl Pauley, Danielson CT
"House Nutrition has an immense inventory of vitamins and supplements - you can just about get anything you want there and at an excellent discount. If they do not have an item immediately in stock they get it within a few days. Customer service is personal and friendly - and effective." - Joseph Breeden, Overland Park KS
House of Nutrition is currently accredited with the Better Business Bureau, and they are rated with an A+, the highest rating given by the BBB. They have been accredited since June of 2008. The company has had one complaint filed by customers with the BBB in the past 3 years, which was not closed in the past year. House of Nutrition resolved the complaint to the customer's satisfaction.
House of Nutrition is not a very popular website. According to Alexa, House of Nutrition has a global ranking of 417,618 and a US ranking of103,112 . The site has 437 sites that backlink to theirs and a bounce rate of 67 percent. The Alexa website states a website that has a ranking better than 100,000 is popular site. Currently, women between the ages of 45 and 64 and women over 65, who have no children, little to no college and are browsing from home are the predominant audience for the site. On Compete, House of Nutrition is ranked 117,088 and has 13,269 unique visitors to their site monthly. House of Nutrition has a Google PageRank of three out of ten.
House of Nutrition is new to social media but has a growing social media presence. They currently have 4,170 "likes" on their Facebook page. On Twitter, House of Nutrition has 3,330 followers and composed 461 tweets.
House of Nutrition can also be found on FourSquare, as well as a blog on blogger, but it has not been updated since December 4, 2011.
The company does not currently have a Google+ page, Pinterest profile or YouTube channel.
House of Nutrition highly values their customers’ privacy and is diligent in providing a safe and secure browsing and ordering experience. They currently use Yahoo checkout for their ordering process, which uses Secure Socket Layer (SSL) encryption to protect sensitive credit card information during the checkout process. This can be verified by the https:// in the upper left corner of the browser in the address window.
The Google Safe Browsing Tool verifies the safety of this website. None of the five pages Google visited in the past 90 days on the House of Nutrition website were found to be suspicious, and they did not contain any malware that was unknowingly downloaded when they were viewed. The site is hosted on one network.
House of Nutrition has competitive pricing for their products. Here is a few of their products and their current prices:
House of Nutrition uses USPS and UPS Ground to ship their products to their customers, and shipping is only available to the United States and Canada. For packages under three pounds, House of Nutrition will ship the package via USPS priority mail. For packages over three pounds, UPS Ground will be the carrier of choice. Their shipping fees are as follows:
In the contiguous US:
- A package of any weight shipped via UPS Ground will cost $5.95 to ship
- 2nd Day Air shipping will cost $17.50 for packages weighing under eight pounds, over eight pounds and shipping charges will be calculated by UPS at the 2nd Day Air Rate
- 3 Day Select shipping is $12.50 for package weighing under eight pounds, over eight pounds and shipping charges will be calculated by UPS at the 3 Day Select rate
Shipping to Canada
- Shipping costs to Canada is calculated at checkout.
If you prefer Next Day Air, you can request this service by contacting customer service.
Shipping is currently free on all orders over $89.00 as of September 2012.
All orders shipped to Alaska, Hawaii, Puerto Rico, and U.S. Territories will be charged an additional $5.00 fee.
House of Nutrition accepts all major credit cards (Visa, MasterCard, Discover and American Express). Debit cards are accepted as long as they have the Visa or MasterCard logo on them, but it must be used as a credit card. PIN numbers can't be used. They also accept Paypal, personal checks and money orders as payment.
Customer satisfaction is very important to House of Nutrition. If for any reason you are not completely satisfied with your purchase, you may return the unused portion of your order for a refund of the purchase price within 30 days. Shipping fees are not refundable. Unfortunately, nutritional bars and professional brand products cannot be returned, and all sales on these items are final.
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